Testimonials
" Dear Mr. Jagdish,
I really appreciate the way you have made your website. It's simply good.
Just thought of letting you know about it over an email.
It presents your company very well and shows how professional your company is in its approach. "
"Hi Team,
Would like to take this opportunity to thank your team especially 2 people, who helped me out during the service of my car and purchase of tires.
The WOW technician who serviced my car was really professional and was able to address my concern. Post servicing, the car is fine and I have not encountered the issues I was facing earlier. His team of WOW was really professional and good at their work. Kudos!!!!!!!
I took my car to Carnation workshop for purchasing new tires. Given the fact that I had very limited time, Ramesh ensured that the tires are replaced at the earliest. Was really amazed by his professional conduct and his keenness to Customer Service. He was totally focused on ensuring that I get the car on time and was continuously standing besides the car till the job was done.
I will have to say that you guys have hired a fantastic set of people. Great job and thanks for all the help and assistance."
"Hi Mr Ajay Sharma,
Although Carnation is located very close to our home, however I was personally very apprehensive to go to you for Servicing my car. But as times changed, my decision also changed and I wanted to try Carnation after a disappointing experience from Rohan Motors, Delhi.
I must say that the way the entire process was handled has shown tremendous professionalism from your end. Finally after the vehicle was serviced to my satisfaction and the way you coordinated with me at every step of the service process was amazing.
I will definitely come back to you in the future and hope to get a similar quality of service.
Thank you and wish you good luck!!!
Best Regards "
"Hi Jagadish,
Just wanted to let you know about the good work done by Mr. Antony Suresh from Carnation, Bangalore (Marathahalli branch).
I own a Hyundai Getz, brought in 2008. My car met with an accident last year and later, had left it for repair in Hyundai service center. After repair, I observed that the vehicle had drag towards left side. I again quoted this issue and left it for service at two different Hyundai centers – but they failed to rectify the problem.
Luckily, one of my friend suggested carnation. I went to carnation (Marathahalli branch, Bangalore) and met Mr. Suresh Antony. He was prompt in telling me that he will make his best effort to rectify this, but was not sure if he can solve it completely.
After about two days, he did “find” out the issue for the drag and had done his best – but was again prompt enough to say that he has not been able to 100% rectify it. But, when I test drove my car, I found it to be almost fine as earlier, almost zero dragging – which was unexpected.
I want to really appreciate the work of Mr. Antony Suresh and his team (I am not aware who works under him) for taking care of my car as their personal car – “find”ing the problem and rectifying it. – And, the price – I expected the bill to run in thousands, but to my pleasant surprise, the bill was a little more than 500 – yes – Five hundred only.
So, am very happy to tell you that from now on, I’ll continue to leave my car for service with carnation and WILL RECOMMEND CARNATION TO ALL MY FRIENDS/RELATIVES.
PLEASE KEEP UP THE GOOD WORK."
"I had my Honda city zx exl serviced by WOW of CarNation for the first time ever on 28/4/11 at my home and my experience was very satisfying as I saw the work being done in front of me. I am assured that all the parts changed are original parts from Honda. The concept is very good but the quality of service must remain consistent have already introduced a number of friends to your Mr Sunil.
With best wishes"
Regards
"Dear Mr Khattar
It’s delayed however worth writing on your EXCELLENT customer service! Thank you so much for all your help for getting the concern resolved!
While I am possibly buying a new car now, I will surely return and recommend others to 'The Carnation' for the service you offer.
Thanks again. "
Regards
"Dear Mr Jagdish Khattar,
We wish to bring to your notice a fine example of honesty by one of your employees.
Yesterday, we had sent our company Santro KL 7 AY 2036 for trail servicing with your firm. The car was picked up Mr Rince, the pick up driver from your firm and in the evening he came to our Travel Desk Officer Mr Xavier and returned an expensive camera Zoom left behind inadvertently by one of our executives.
May I request you to compliment the driver or the individual who took the pains to return it and for displaying a fine example of integrity, a rare virtue in today's materialistic word.
Our best wishes and felicitation for having such employees in your fold.
With warm regards, "
"Recently I availed the Promo Offer of Carnation on March 29 for my Car Innova (MH-04 -CT- 8133).I must compliment you $ your Staff Members who were very courteous $ efficient.I was very impressed by the quality of service.Mr Amit Saroptdar,Asst BM $ Pramod, the Executive attending my vehicle were very receptive to my Suggestions.I hope the Company will continue to provide such good services in times to come Regards"
"Dear Mr Khattar,
I had given my car for service at your unit in Kochi and am happy to inform you that Perumal and his team have done an excellent job!. I wish to congratulate you for picking up a fine team of very competent people to man your unit and I am sure this will surely help in building up (one more) strong robust organization that will be cherished by the Automobile world.
I wish you all success.
Best regards "
"Dear Mr. Khattar,
I had recently given my Maruti 800 for service (Regn. # KL-7-AU-9991) at your Kochi branch and am delighted with the experience I had. Thought I should inform you about this.
The said car is quite old (2001 model) and was doing good till I switched the workshop. Earlier I used to get it serviced at Indus Motors, Kochi and things were going ok. I really don't know why I decided to give the car to Popular Motors, Kochi for service but ever after I have been only informed about the various complaints in the car and have been paying hefty bills. End of the day the car would work fine for two days and then it would be back to square one.
This time I decided to give my car to Carnation, Kochi and it turned out to be a pleasant surprise. Though the bill was on the higher side, the condition of the car has gone back to how it was in 2003-04. It runs really smooth. At the end of the day I realized how Popular Motors took me for a ride for the last couple of services. Mr. Perumal personally evaluated the car and told me the issues. What took me by shock was that these complaints were earlier reported by Popular Motors and had claimed that they had fixed the same. But looks like only Carnation fixed these issues and Popular never fixed them and just billed me for the same. Two things were pleasant surprises:
- Popular Motors had said the entire air-conditioning unit had to be replaced for the air-conditioner to work. But after I got the car back from Carnation, it just works and I am sure no major replacements were made for this.
- There was a dent in one of the doors - your team did a dry-denting making the dent almost invisible.
Lastly the team working on the car could not deliver the car on Saturday as promised but did work on a weekend to ensure it was delivered on the first half of the Sunday.
Really appreciate the work done by Perumal and his team and appreciate your work on identifying such a gem like Perumal - he means business.
Regards,"
"I really appreciated your efforts in attending my car problem and resolved the same with utmost care. The car was delivered to me just now and working fine, I will give you the final confirmation by tomorrow.
Bharathiraja : Thank you very much for your personal attention towards your customers. Appreciated your efforts.Once again thank you very much for all the Chennai team who attended and resolved the problem and appreciated your efforts in attending the customers.
Best Regards"
"Dear Mr. Khattar,
It gives me immense pleasure to write some of the good things about carnation experience.
Myself Sandesh Naik having Esteem car (KA04N 3411) had given for service at your N S Palya Banneraghatta road branch.One of my colleague has introduced Mr. Vasu over phone & finally met him then given my vehicle to service. On the way to Carnation alternator belt was broken, immediately with the help of Mr. Prasanna based on Mr. Vasu's recommendation we could recharge our battery came to final destination.I am very much thankful to the entire team who really worked hard to repair my old vehicle. Basically I am Mechanical Post graduate (M-Tech Machine Design) working for Aviation Industry since from 9 yrs.I can understand some basic principles of Automotive Industry. I am very much impressed with your workshop facility, people working in & around the same premises. My sincere thanks to Mr. Vasu, because there was a billing problem, I was paid extra money to carnation
same thing was intimated by Mr. Vasu by telecon. This gives me that you people are going in a very professional way it was much needed in our present situation. Also I had offered money to Mr. Vasu but he is denied. For me it was surprise and I could understand from this you have maintained transparency in your organization.
Definitely I will send all of my friends contact list to CARNATION in future.
Excellent work by Mr. Vasu & his entire team, hats of to you guys.
Thanks a lot
Keep up the good work
Thanks & Regards"
